DTS - Divine Technology Systems DTS - Divine Technology Systems
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Support & Development

A trusted extension of your internal team

Rock is powerful, but it works best when you’re not navigating it alone. Whether you need help on a single project or ongoing wraparound care, DTS is known for support that goes beyond tickets.

9.2/10

The complete Rock customer service solution

Those who know us best say we are the complete Rock customer service solution. But don’t take our word for it — our customer survey speaks for itself. Known for speedy response times, we’re out-sourced help that feels like an in-house team.

Two ways to work with us

Focused help, or wraparound care

One-off projects

Ad Hoc Support

Sometimes you need focused help — fast. Ad hoc support is ideal for churches that need targeted expertise without a long-term commitment.

  • A specific Rock build or enhancement
  • Custom workflows, reports, or integrations
  • Short-term development or admin support
  • Strategic guidance for a defined initiative
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Most Popular Our retainer model

Total Care

Comprehensive, wraparound support for everything Rock. DTS links arms with your team to cover ongoing development, administration, strategy, and optimization — and your rate won’t increase as your church grows.

  • A dedicated developer, Rock admin, and project manager
  • Weekly or biweekly strategy and check-in meetings
  • Ongoing development, enhancements, and optimization
  • A proactive approach — not just break/fix support
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Total Care clients also get access to our best-effort weekend emergency line for show-stopping issues — because Sunday doesn’t wait for Monday.

Rock Audit

Your health check for a faster, stronger Rock

Even healthy systems accumulate inefficiencies over time. Whether Rock has grown organically or you’ve inherited a setup that feels sluggish or confusing, a Rock Audit brings clarity and confidence back. Every audit delivers:

1

Clear Summary

A clear summary of findings and risks, laid out in a way that’s easy to understand.

2

Prioritized Recommendations

Recommendations ranked by impact and urgency, so you know exactly where to focus first.

3

Custom Action Plan

A custom action plan you can implement — with or without us.

Ready for support that goes beyond tickets?

Tell us what’s slowing your team down. We’ll recommend the right level of help — a one-off project, an audit, or Total Care.

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